Trolling Towing of Aurora

Anytime, Day or Night, Trolling Towing Is Here To Help!

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What To Expect When You Call Trolling Towing

We know you’ve got a lot on your mind when a breakdown happens but there is some crucial information that we need before we can help.

Here’s a quick head’s up on what you can expect our dispatch team to ask when you call:

Your Exact Location

Of course your location is critical but give us as much detail as possible. Many times you’re going to find yourself broken down on the side of the road outside of normal cross streets. If possible, share your GPS coordinates so we know exactly where you’re vehicle is located.

Wherever you are, make sure you’re safe. If you’ve left your vehicle for a safer area make sure to let us know.

Make/Model and Condition of Your Vehicle

In addition to your location we also need to know the make, model and color of your vehicle. But additionally, we need to know what condition your vehicle is in. This is important when we determine the best way to get your vehicle towed.

For example, if you were in an accident and you’ve got damage to your wheelbase we may not be able to send over a traditional wrecker. This information is critical!

Your Insurance Information

There’s a chance we’re going to need access to your policy information in order to process your payment. Please make sure you’ve got your basic insurance information ready to go.

Your Destination

Have your mechanics address ready to go! We need more than just a name since many shops have very generic names or a lot of overlap in their names. We want to make sure we get your vehicle to the right spot and that means the right address!

After we’ve got some basic information from you, here’s what you can expect from us:

Accurate ETA

Unfortunately, there are a lot of towing companies that give you best case or just straight up false ETAs to keep you waiting. At Trolling Towing, we’re going to give you the real deal ETA. Even if it isn’t as fast as we want it to be.

Frequently Asked Questions About Trolling Towing

Got a question? There’s a good chance we’ve got the answer. We’ve put together some of the most common questions and their answers.

What are your hours?

We’re available for towing and roadside assistance 24 hours a day and 7 days a week. It doesn’t matter when you have a problem, day or night, we’ll be there.

When can you get here?

That’s tough to say within knowing exactly where you are. When you call, you’ll reach one our tow truck drivers directly. They’ll then give you as accurate of an ETA as possible. We don’t tell you our best case scenario for arrival- we tell you when we can realistically be there.

Where are you located?

Our main location is in southeast Aurora but we also serve Denver including the LoDo area. We’re always on the road and even if you’re not near one of our main hubs there’s a good chance that we have a tow truck driver near you still!

Do you only offer towing services?

We do a lot more than just towing! We also offer complete roadside assistance services including winch outs, flat repairs, lock out service and more. Roadside work is dangerous and we always suggest that you trust your local professional rather than trying to do it yourself.

Will towing damage my car?

Unless the job is done incorrectly, towing will not damage your vehicle. The Trolling Towing team has more than a decade of experience towing cars, trucks and everything in between. We know what we’re doing and it shows in the quality of work we provide.